Customer Guide

  1. 1Make a reservation.
    *Download app or get access to an homepage.
    • STEP1
      Make a reservation

      Choose the time and spot to check your baggage and have it back.

    • STEP2
      Check your baggage

      Check your baggage in a place you reserved.

    • STEP3
      Have it back

      Have it back in a place you reserved.

  2. 2Hours of Use
    Division Operating time the spot to check your baggage and have it back
    Incheon Airport AM 7:00 ~ PM 10:00 Terminal 1 : 3F Travel agency booth next to counter N of departure hall (staff resident) Further notice
    Terminal 2 : Luggage clearance area next to exit 12 of counter N on the 3rd floor (operated by reservation system)
    HOME (HOTEL) AM 8:00 ~ PM 10:00 Terminal 1 :3F Travel agency booth next to counter N of departure hall (staff resident) Further notice
    Terminal 2 : Luggage clearance area next to exit 12 of counter N on the 3rd floor (operated by reservation system)
  3. 3Service Areas
    1. Zone 1
      • Seoul metro areas
      • Parts of Gyeonggi-do: Goyang-si, Gimpo-si, Bucheon-si, Ansan-si, Siheung-si, Anyang-si, Gwangmyeong-si, Gunpo-si, Gwacheon-si
      • Incheon Metro Area (except for Ongjin-gun and Ganghwa-gun)
    2. Zone 2
      • Gyeonggi-do (the whole areas of Gyeonggi-do except for Zone 1)
      • Gwangha-gun, Incheon
    3. Zone 3
      • the whole country (except for Seoul, Incheon, Gyeonggi-do)

    * Insular and mountainous areas are excluded for our service.

  4. 4Available airports
    • Incheon International Airport
    • Gimpo International Airport

      (Termination of Service)

    • Jeju International Airport

      (Coming soon)

    • Gimhae International Airport

      (Coming soon)

  5. 5Service Fees
    Division Reserved Delivery
    Standard Nonstandard,same-day
    Zone 1 20,000 WON 30,000 WON
    Zone 2 30,000 WON 40,000 WON
    Zone 3 50,000 WON 60,000 WON
    Overnight Delivery
    Standard Nonstandard,same-day
    30,000 WON 30,000 WON
    40,000 WON 40,000 WON
    50,000 WON 60,000 WON
  6. 6Coupon Guide
    • 1,000WON
      Join Coupon

      When you sign up automatically available immediately coupon will be issued.

    • - The types of coupons are divided into two types: subscription coupons, thank you coupons, recommendation coupons, and event coupons. Coupons issued can only be used in TripEasy mobile apps.
    • - You can check the details of the coupon issued in the mobile app 'My Page-Coupon Box' menu.
    • - Coupons can be used in duplicate except for some coupons issued for the purpose of the event. (However, partner discounts and coupons cannot be used together.)
    • - There is no restriction on the period of use that can be used for issued coupons.
    • - The member shall have the right to use the coupon only in the member's own service, and in no case shall it be sold or transferred to others.
    • - Issued coupons cannot be returned and reused.
    • - Coupon cannot be cashed.
    • - Coupons used will not be reissued and not reissued when canceled or refunded.
    • - Issued coupons cannot be used in excess of the trip payment general payment amount.